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Become a Clear, Confident and Effective Communicator — in Studies, Work and Life
Global Standard Classroom Edition – 2025 | For Managerial Skills Development (MSD)
Learn the real skills that today’s managers need — from basic communication to business writing, public speaking, and legal clarity.
Understand business & corporate communication principles Apply 7C’s & 4S’s in every message Avoid common clarity & professionalism mistakes
Speak confidently in interviews, meetings & GD Use body language, tone & visual aids effectively Handle conflict and questions with calm clarity
Draft professional letters, emails, notices & reports Structure business writing for impact & precision Use visual tools (charts, PPTs) to support your message
Communicate in leadership, teamwork & decision-making Understand legal & ethical aspects of business communication Navigate defamation, privacy, fraud & contracts basics
Carefully designed as a classroom textbook, self-study guide, and professional skill-building resource.
Chapter 1: Introduction to Communication
Chapter 2: Business communication
Chapter 3: Types of communication & contexts
Chapter 4: Verbal communication
Chapter 5: Written communication
Chapter 6: Non-verbal communication
Chapter 7: The 7C’s and 4S’s concept
Chapter 8: Process of communication
Chapter 9: Situations of communication
Chapter 10: Business writing
Chapter 11: Do’s and don’ts of business writing
Chapter 12: Commercial letters
Chapter 13: Business reports
Chapter 14: Writing business reports
Chapter 15: Oral presentation of business reports
Chapter 16: Public speaking
Chapter 17: Negotiations
Chapter 18: Introduction to Legal Aspects
Chapter 19: Defamation
Chapter 20: Invasion of privacy
Chapter 21: Fraud and misrepresentation
Chapter 22: Contract laws in business communication
Founder, CEO & MD, Corporate Soft Skills | 20+ Years of Training, Research & Mentorship
Corporate trainer, academic author, NLP practitioner, counsellor.
Focus on practical application, confidence-building, and MSD.
Ideal for students, teachers, and professionals seeking a balance of theory and practical application.
Absolutely. This book is written in simple, student-friendly language and builds communication skills from the foundation upward. Even if you are starting from zero, you’ll easily understand the concepts, examples, visuals, and practical activities. Step-by-step explanations, chapter summaries, practice exercises, and real-life applications make it perfect for beginners who want to quickly gain confidence in speaking, writing, and professional communication.
Yes, the book goes beyond theory and covers real-life managerial communication situations faced in modern workplaces. You’ll learn how to communicate in meetings, handle conflict, draft reports, write business emails, present ideas clearly, and build trust with teams. Each chapter includes examples, templates, model conversations, and practical scenarios—helping you apply communication skills confidently in corporate environments, interviews, presentations, and leadership roles.
Yes, this ebook is classroom-ready and academically structured. Every chapter includes clear theory, examples, activities, exercises, and standardized notes that teachers can directly use in lectures. The content aligns beautifully with communication courses in BBA, MBA, B.Com, B.Tech, and corporate training programmes. Many teachers use it as a primary textbook because it saves hours of lecture preparation and improves student outcomes instantly.
Absolutely. The book follows a clear, academic structure that perfectly supports BBA, MBA, B.Com, and technical students preparing for semester exams. It includes definitions, diagrams, chapter summaries, practice questions, and exam-focused explanations. At the same time, it strengthens practical communication skills required for placements—such as communication skills, report writing, corporate etiquette, and professional speaking. Students get both: excellent marks and strong employability skills.
You will get a link to access ebook instantly in high-quality PDF format, which you can read on any device—mobile, tablet, laptop, or desktop. The layout is optimized for both small screens and large screens, making it extremely easy to study, highlight, and revise. Once purchased, you can access it anytime without expiry.