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Professional & Business Communication Skills ::

Please feel free to call 9853075288 now for admission

Soft Skill offers Professional Communication Skills:

Professional Communication Skill encompasses verbal-nonverbal, oral-written and digital communication ability that enhances your effectiveness in the workplace. A clear and effective professional communication skill is required to get the desired response from the coworkers. You need professional communication skill every time at your workplace be it writing emails, passing orders to the subordinates, presenting your ideas & suggestions to your superior, resolving complaints of the clients, handling conflicts at office, motivating your team, impressing the management for promotion or salary hike, creating a cooperative & friendly attitude in your employees. Professional Communication is the process of transmitting information and understanding from one person to another or from one unit to another unit with a view to getting the desired response from the receiver. Through this process, two or more persons exchange ideas and understanding among themselves to achieve the desired effect in the behaviour of another person. It is a two-way channel for transmitting ideas, feelings, plans, commands, instructions, reports and suggestions that influence the attitude towards an organisation’s objectives. The communicator’s goal is to convey the meanings or ideas without distortion. The success of the leader and the enterprise depends upon the adequacy of communication. It is the responsibility of the managers to establish and maintain the channels whereby they can convey their own thinking and policies to the subordinates and can receive their reactions and an account of their problems.

Benefits of Professional Communication Skill:

  • Verbal Communication SKills
  • Non-verbal Communication Skills
  • Vertical Communication Skills
  • Horizontal Communication Skills
  • Business Drafting Skills
  • Business Presentation Skills
  • Active Listening Skills
  • Business Negotiation Skills
  • Telecalling Skills
  • Business Conversation Skills
  • Meeting Handing & Presiding Skills
  • Business Reporting Skills
  • Business Content Writing Skills
  • Business Advertisement Language Skills
  • Data Interpretation Skills
  • Information Transfer Skills

Professional Communication Skills is useful for:

  • Exchanging information
  • Exchanging options
  • Making plans and proposals
  • Making legal agreement
  • Executing decisions
  • Sending and fulfilling orders
  • Conducting sales
  • Message circulation
  • Presenting various products & services
The basic elements of Professional & Business Communication Skills are presented below:

1. Practical:

Effective business communication deals with the practical aspect of the information explaining why, how, when and the like queries. It avoids impractical, imaginary, unnecessary or repetitive information to eliminate waste of time. It conveys important information to the receiver.

2. Factual:

In general, a business message contains facts and figures in place of overall idea. Important date, place, time, etc. should be clearly mentioned in a business communication.

3. Clear and Brief:

The language used in business communication should be simple, clear, brief and without ambiguity. Sometimes charts, photographs, diagrams, etc. are used to condense or clarify the information.

4. Target-Oriented:

A business communication must have a specific objective and must be planned properly so that the objective can be achieved.

5. Persuasive:

Business communication often plays a persuasive role. It persuades an employee to perform his/her duties, a customer to buy a product or service etc. The basic characteristics mentioned above are related to the message or information of the communication.
Soft Skill offers excellent courses in professional and business communication skills for individual & groups. 
Please feel free to call 9853075288 now